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From our Terms and Condition ; full version at

4  Bookings

We reserve the right to change our published prices at any time.  Contractual prices are fixed at time of booking. All quotes are for illustrative purposes only and are not binding until the event has been confirmed and the quote has been accepted or booking has been completed by the customer or payment has been made.

School will only be able to hold a date when contacting us at, and reserve it by filling up our booking form online (a link to complete your booking will be sent to you after we agree on a date); a Booking form/invoice will be issued with the invoice reference called the “booking ID”; (see paragraphs 4.5 and 4.6 for any changes in your booking or for cancellations)

Payment will be due no later than 30 days after the workshop(s); If payment is not received by the agreed date, and at our discretion, The Chocolate Museum will charge 5% interest per week of the total invoice sum.

If the debt remains outstanding for 60 days or more The Chocolate Museum will take steps to recover the debt. The customer will be liable for all costs incurred by any debt collection agency.

​We can only guarantee guest spaces for the number booked for at the time of any booking. Any additional places sought to be subsequently booked are subject to availability and current pricing. Pls email for any requirements;

All payments are subject to the terms agreed on the booking form/invoice.  


4.5 Food Allergies

All ingredients used in the provision of the services don’t contain nuts; To the fullest extent permitted by law, we exclude our liability to you for any allergies or other reactions to nuts, nut products, lactose, soya beans or other food products which may arise outside of our control;


4.6 Booking Changes

Any change in numbers of participants will have to reach us at least 7 days before the event, or the booking won't be amended to a lower price category( see our programme and price list);


4.7 Booking Cancellations

The sum related to a booking becomes due up to 6 weeks before the event and when a booking ID number has been issued through our online booking system (Checkfront); we encourage our client to ensure that the booking has been accepted by the school before completing it;

Up to 6 weeks before the event, if the form hasn’t been completed, we reserve the right to offer the date(s) to another school; we can’t guarantee a booking until you completed your booking online and obtained a booking ID and this at least 6 weeks before the event;

For cancellation, a written cancellation request will have to reach us at least 6 weeks before the event; any change in numbers of participants at least 7 days before the event; or the booking will be due in full;


5 Insurance

Where we provide the services at our premises, we shall maintain third party public liability insurance of at least £5 million for each and every loss, damage or injury. We can provide a copy of the insurance policy to you upon request at any time.

Where we provide the services at your premises, it is your responsibility to ensure that you have the appropriate insurance cover in place.


7.2 Event Changes

The Chocolate Museum reserves the right to move an event venue at any time .

When travelling to your external venue, The Chocolate Museum will endeavour to arrive with ample time before the agreed start time of the event but there may be times in which we are delayed due to circumstances which  are out of our control. In this case, The Chocolate Museum cannot compensate for losses but will ensure to provide the service in your best interest.


10.3 Marketing

The Chocolate Museum reserves the right to take and retain photographs of any guests except children, who participate in our Events and workshops and may publish these on any of our marketing channels.

We also consider that any email communication you are having with us entitles us to update you on our events;

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